Blueblood Collection Customer Service
At Blueblood Collection, we’re dedicated to providing exceptional support to ensure your journey with us is smooth, empowering, and transformative. Whether you’re a new member or a seasoned part of our tribe, we’re here to help you every step of the way. How Can We Help You?
1. Account & Membership Support
Need assistance with your account? Whether it’s managing your subscription, updating payment information, or navigating our platform, our team is ready to assist. We’re here to make your experience as seamless as possible.
2. Booking Coaching Sessions
Booking your one-on-one coaching sessions should be effortless. If you encounter any issues or have questions about scheduling, our support team is just a click away. Let us help you get the most out of your coaching experience.
3. Accessing Our Online Resources
Having trouble accessing our library of e-books, templates, or courses? We’re committed to ensuring you have full access to the tools and resources designed to support your growth. Reach out if you need guidance or encounter any difficulties.
4. Technical Support
Encountering technical issues? Our tech support team is on hand to solve any problems you might face, ensuring that your experience with our platform is as smooth as possible.
5. General Inquiries
If you have questions about our services, coaching programs, or anything else, don’t hesitate to ask. We’re here to provide the answers and guidance you need.
How to Reach Us
Email: support@bluebloodcollection.com
Live Chat: Available on our website during business hours.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section on our homepage. It’s filled with useful information about our services, account management, and more.
Our Commitment to You
At Blueblood Collection, your satisfaction is our priority. We believe in the power of personalized support to help you unlock your true potential. Every question you ask and every issue you raise is an opportunity for us to serve you better.
Thank you for being a valued member of the Blueblood Tribe!
Shopping Our Store Online
How long for my UK online order to arrive?
STANDARD FREE DELIVERY (3 to 5 days).
Our FREE delivery service is usually a 48 hour dispatch.
Please note, our delivery services will be affected over bank holidays and during sale periods. No deliveries are made on Bank Holiday Monday.
Orders placed on the weekend will be dispatched on a Monday. Orders placed after 12 pm will only be processed the following day. Once your order has been placed, we will send you a confirmation email and you will also receive an email from our delivery company with tracking details once your item has been dispatched.
How long for my International online order to arrive?
We use a trusted courier service for our delivery, please allow our courier service 7 to 10 working days Monday - Friday for delivery. Orders placed on the weekend will be dispatched on a Monday. Orders placed after 12 pm will be processed the following day. Once your order has been placed, we will send you a confirmation email and you will also receive an email from our delivery company with tracking details once your item has been dispatched.
What is your online returns exchange | refund policy?
If you are not entirely satisfied with your order or need quick help with any issues concerning your order please contact a member of our customer care team by sending us an email to support@bluebloodcollection.com and they can assist you further.
What is your policy on damaged or defective items?
Please know that it is never our intention to send faulty items to our customers. If you received a damaged or defective product, please contact our care team via email: support@bluebloodcollection.com. You will need your order number and a photo of the damaged or defective product.
Online Payment
All online payments are processed securely via 'safe checkout' in our online store.
Discounts & Coupons
If you have a discount / coupon code this can be applied in your shopping cart at checkout.If we are running a special offer then you will be provided with the discount code on the shopping cart page or via email where you can enter it into the discount code box provided on the page.
Need More Help?
To contact our customer support team directly please send us an email to: support@bluebloodcollection.com we always aim to respond within 24 hours.